Customer Testimonials
DealerRater
Nov 10, 2016
Recently bought a 2007 Toyota Rav4 from here. The salesman Matt was very professional, and did not pressure us at all, unlike the other dealerships we had visited. Phone calls were returned promptly and all questions were answered. A small area of damage on the rear bumper was fixed up as best as possible free of charge before the vehicle was given to us. However, there was some false advertising going on I later realized. The ad posted online claimed that my vehicle had automatic lights and heated mirrors, but I discovered that both of these were missing upon returning home. ...
DealerRater
Aug 26, 2015
Hello, This review is overdue, however I wanted to give it time to make sure the vehicle was in good shape and I got what I paid for. I dealt with Lancelot and Don throughout the purchase of my 2013 Mercedes GLK350, they were both great. Don (the owner) even drove the vehicle out to my work for an inspection as that was what worked best with my schedule. There were some minor hiccups with some hail damage repairs that took longer than expected but in the end everything worked out and I am extremely happy with my purchase. Thank you, ...
DealerRater
Jul 29, 2015
This was my first car buying experience and honestly I was so incredibly happy with it! I could not have asked for kinder staff as well and people who were willing to help me find what I wanted and needed in a car. ! had no idea what i was doing and they went above and beyond what I could have asked them to do! I love my car and I know I will come back and recommend this company to others! 🙂
DealerRater
Mar 28, 2015
The whole team (Charles, Hank and Tessla, specifically) were fantastic. I had to trade my standard transition in for an automatic after surgery and they went above and beyond to make sure I found the right vehicle, got the best price, and came to Calgary to pick up my old car and get me in the new one. The whole process was quick, respectful, and I felt that each employee I came in contact with cared for me as a customer and a person. I cannot recommend them enough to family and friends. You can't go wrong with this ...
DealerRater
Jan 5, 2015
I got my Jeep Patriot 2011 a few months ago at Carsco, Airdrie. Luke was the guy that helped me from the start. Everything was smood and easy, I'm very happy with my car. Thank you guys!!!
DealerRater
Oct 11, 2014
My wife and I would like to thank the staff at Carsco for all the friendly professional service they provided for us. The no pressure relaxed service we received was a welcome breath of fresh air compared to some of the other dealerships we've visited. they have a large selection of vehicle models and styles to suite everybody's taste and budget. Once again,thanks guy's,we love our new car. C
DealerRater
Sep 25, 2014
I wanted to replace my van due to significant hail damage. I contacted Carsco and spoke with Luke Viner. I spoke to Luke over the phone and felt comfortable with his knowledge and professionalism. We ended up purchasing a van from Carsco and would not hesitate to refer colleagues to them. The process was simple. We were able to make modifications to the vehicle (added leather and a car starter) with no hassles. Good job, Luke!
DealerRater
Sep 15, 2014
I have bought a number of vehicles from dealerships in the past. This being the first used car that i have bought in the last 10 years i was a little weary, however the folks at carsco made this the most pleasant car buying experience of my life. All the info about the vehicle was given to me up front they gave me a good amount for my trade in and had me approved within the day. I drove away very satisfied with the vehicle i had gotten and would recommend them to anyone looking at getting a good used vehicle.
DealerRater
Aug 27, 2014
The staff at Carsco were fantastic. We didn't feel pressured about the sale at all and Don was great to deal with. He spent the time to get us the best deal for us, matched us with the perfect vehicle and organized all of our financing smoothly. We will definitely come back to Carsco for future purchases! They have a great selection of vehicles at excellent prices. Every staff member we dealt with was friendly and very helpful. We felt no pressure at all, and found the sales staff very easy to deal with, which made us feel extremely ...
DealerRater
Aug 26, 2014
I'd been car shopping for a safe, reliable, affordable first vehicle for my daughter. At first, we were excited about the prospect of shopping together but after a few visits to various dealerships in the area, our excitement was quickly dimmed by the shoddy treatment we received. Just because we're female doesn't mean we are incompetent! I was astounded at some of the comments we received! Car salespeople please note - we actually DO car more about the mechanics of the vehicle than the color...and we can crunch numbers, too. Geez! I'm writing this to ...
DealerRater
Aug 25, 2014
Ray was very helpful and knowledgeable. He was able to answer all of my questions and concerns. Pricing was extremely fair and competitive with other dealers I have looked at. I will definitely purchase my vehicle from Carsco once they get my choice car in. Thanks guys.
DealerRater
Aug 23, 2014
We came in to purchase a Ford Fusion and were pleasantly surprised with the quality of service. We were greeted at the front door with a smile and then guided to a sales person that helped us find the car that was on their website. It was actually a lower price in store because they did a slight price adjustment based on others on the market. This was commendable as they could have just kept it the same and charged me more. We had to do some financing so we went to the business office and they were professional and ...
DealerRater
Aug 23, 2014
I have had many experiences buying cars in my life. The last one I had with Carsco has been one of my best so far. I found the staff and management very helpful and respectful. I had my wife go in to do some scoping out of some cars she may like and she said she was very pleased with the treatment she received. She is not the most knowledgeable consumer when it comes to vehicles and they were very thorough in describing the vehicles and finding a few that would best suit her needs. After she had selected a ...
DealerRater
Jun 26, 2014
When we first arrived to look at a car it was raining. Luke was so kind and brought the car to dry land for us to take a look. He was so friendly and easy to approach. The car i purchased had the window down a crack and the seat was wet. He dried it all of before he brought to us to look at. He explained everything out front about cost and fees. After i purchaced he said he would get me a secong key cut. (He did :)) Also helped me to get the code for the keyless key ...
DealerRater
May 18, 2014
I had made the deal on a 2013 Chrysler 300 S with Brice Ernst Sales Mgr a few days earlier and on May 17th, 2014, I flew in from Regina to pick it up. Brice picked me up at the Calgary Airport at 7:15 am. We then went for breakfast and on to the Carsco Dealership in Airdrie Ab. Since the deal was already made, all I had to do was check the vehicle over and take a test drive. By 10:00 am, I was on my way home. I have never before purchased a vehicle without first seeing it.......however after I viewed the ...
DealerRater
Apr 6, 2014
Having been my families second vehicle purchase with Carsco, I would highly recommend the services of Lancelot Bromfield and Brice Ernst. Both were attentive and answered all of our questions, going well beyond our expectations, and even providing us with their personal cell numbers. So overall, I am very happy with the sales experience, and am extremely happy with the vehicle thus far. On another note however, the financing side of the transaction was unacceptable and actually delayed delivery of the vehicle. I waited nearly 2 weeks to complete the transaction, and at that, the numbers were not acccurate when I ...
DealerRater
Mar 24, 2014
Everyone we dealt with during our purchase experience was incredibly helpful, friendly and willing to assist us. Their showroom was clean and open making it a very comfortable atmosphere for buying our new vehicle. The quality and price of the user vehicle we bought was fantastic, we are incredibly happy with our purchase and have Carsco to thank for making it a great experience.
DealerRater
Feb 2, 2014
The people I dealt with were fantastic ! no pressure like other dealers. They accommodated every need , and I was very satisfied with the price of my car 🙂 I would highly recommend them!
DealerRater
Jan 27, 2014
26 Jan 2014 We recently purchased a 2009 F-150 XLT SuperCrew 4x4 from Carsco, initially there were a few issues that needed to be addressed. I worked with my salesperson Lancelot who from the moment we met him, was an exceptional individual to work with. I can't say enough great things about Lancelot and how well he treated me and my family through out the entire transaction. I was referred to the owner Don, who personally took over the situation to ensure that all of my concerns were addressed. I was very impressed that Don worked with me personally to resolve any ...
DealerRater
Jan 22, 2014
I had a great experience at Carso. The staff are very friendly and helpful and we paid an excellent price for what we got. I would definitely recommend them to anyone looking for a vehicle.
DealerRater
Jan 16, 2014
Very nice environment in which to do business without any pressure tactics used. All questions and concerns were answered and addressed. Luke was able to accommodate all of my requests and add all the accessories I was looking for on the vehicle I purchased. Their website it also well organized with great descriptions and pictures which also led me towards my recent purchase. Great value and customer service!!
DealerRater
Jan 3, 2014
When it came time to consider a newer vehicle, I did some research and asked friends for their opinion of dealerships. I had gone online to check out some used cars. I had heard about Carsco from friends and decided to go and check them out. I had a look at their website and picked out a couple of cars that I was interested in. I stopped in on a Friday evening to look around. Scott was the first salesman I talked with. He brought my two choices to the door so I could look at them and compare. He ...
DealerRater
Dec 14, 2013
The vehicle was as advertised. There was no pressure to buy. They were open to answering questions. Having the Carproof and mechanical documents completed was helpful. It was also great that they allowed a third party mechanical inspection to occur prior to buying. They also worked hard at completing/fixing complaints. The price was great.
DealerRater
Nov 1, 2013
The quality of work on the cars at Carsco is incredible, as is their quality of service, and the level of friendliness I received from the dealership in question was top-notch. Getting in the door, chatting with the ever-knowledgeable Luke, and signed off on financing with Joseph only took an hour or two - getting the vehicle on the road only took a few days, all told, with help from Emily and Anne Marie. I would definitely recommend Carsco if a used car is the goal; just be prepared for a few minor flaws in regards to the car itself. ...
DealerRater
Oct 26, 2013
Friendly helpful service! Would suggest carsco to anyone that is looking for a used vechile! Was nice to deal with someone who knew what they were talking about!
DealerRater
Oct 8, 2013
We are extremely happy with the service we received from all individuals at Carso. Thank you for a great car purchasing experience! Luke was a friendly and knowledgeable sales rep who went above and beyond to show us what we were looking for, Joesph was easy and fun to work in the finance department and our follow up care with Don and Brice was timely and pleasant. We will certainly be back to carsco for our next vehicle purchases. Thanks Charity and Travis Vollmann
DealerRater
Sep 20, 2013
Just picked up my Infinite FX35 from Carsco and cannot wait to write this review! My experience has been excellent! Noticed Carsco's ad at kijiji and checked their websites. Although it is a new dealership and located in Airdrie (I'm in living in Calgary), I figured why not, just give it a try. The service has been great from the start, Peggy is the one who showed me the vehicle first and she is super friendly. There's no salesman's talk at all, just let us try it out ourselves. Luke is the sales manager there and ...
DealerRater
Aug 22, 2013
Scott Glover is an excellent salesperson. We really enjoyed our experience with him. Joseph was excellent in explaining everything related to the financing and final delivery of the vehicle. In fact, everyone at Carsco was just great.
DealerRater
Aug 7, 2013
I had a totally stress free experience throughout the entire process of purchasing my SUV from Carsco. From the moment I walked through the front door, I felt right at home. I want to thank Scott Glover for his friendliness, professionalism, and willingness to assist me in whatever way possible to make this a pleasant experience. Many thanks to Emily also. I would highly recommend Carsco to anyone looking for a quality used vehicle at a competitive price, along with great customer service. This is the way car buying should be...period!
DealerRater
Aug 2, 2013
Excellent service had me approved quickly even though my credit was not the best. Got me the vehicle I wanted at the rate and length of term I wanted
DealerRater
Jul 24, 2013
We had a great experience from the very first time we stepped onto the lot. A Kijiji ad brought our attention to Carsco and the many signs and ads they have convinced us to take a look. We found the staff very friendly and helpful. We had a pretty good idea of what we wanted so the staff just had to work to make sure this was the truck for us. They did a very good job getting the truck ready and helping us make the decision. We love what we have and are very thankful to Luke and the ...
DealerRater
Jul 11, 2013
My experience at Carsco was brief but pleasant at the same time. We came in just browsing to see what options they had and they were more then accommodating letting us roam around taking a look at all the stock. The second time we were looking at actually buying a truck they knew exactly which truck we were talking about and took us for a test drive right away. The process of going through all of the warranties and safe guards was very well explained and easily understood. Upon acceptance and approval of the truck we were surprised at how ...
DealerRater
May 24, 2013
was in the market for a good first car for my daughter. a day earlier had noticed the carsco outlet in airdrie, alberta. we decided to make it our first stop. we never made it to another dealer. there were a number of good vehicles in our price range and we test drove four. lancelot bromfield was the rep we worked with. he was extremely friendly, outgoing, and helpful. i would recommend both carsco and mr. bromfield to anyone requiring a good pre-owned vehicle. in addition, the fact that it's a new facility made the whole carsco experience really ...
DealerRater
May 10, 2013
Buying my car from Carsco was a great experience all round. The staff were all very friendly and helpful. I really appreciated how they were not pushy and were up-front about everything from the beginning. I liked getting the Car Proof report and the mechanical inspection report before even seeing the car. I feel like I got a very good deal on my car, and it was professionally cleaned and looked great. I felt comfortable buying a used vehicle.
DealerRater
May 9, 2013
Overall experience was very good, Luke was very helpful and found us exactly what we were looking for. All staff were very friendly and the tradein we received for our Sierra was more than we were hoping for. Would recommend them to anyone looking for a used vehicle.
DealerRater
May 8, 2013
The sales person Kevin Hughes was absolutely amazing. I told him I wanted to trade my Dodge Nitro for a half ton truck to pull the trailer. I didn't want to have to put out too much money. When a truck came in with the criteria I requested he told me about it right away. We took it for a test drive and I was driving the new truck within a few days. Everyone in the dealership that I met were friendly and helpful. Thanks for a positive buying experience.
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